F&H Privacy Policy

F&H (“we,” “us,” or “our”) respects the privacy of its users (“you”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website (the “Website”) and related services (collectively, the “Services”).

1. Information We Collect

We collect the following types of information:

Information you provide:

Contact information, such as your name, email address, phone number, and shipping address.

Payment information, such as your credit card number and billing address.   

Account information, such as your username and password.

Information you provide when you contact us or participate in surveys, contests, or promotions.

Information collected automatically:

Log data, such as your IP address, browser type, operating system, referral URL, and pages visited on the Website.

Device information, such as your device type and model.

2. How We Use Your Information

We use your information for the following purposes:

To process your orders and fulfill your requests.

To provide customer service and support.

To personalize your experience on the Website.

To send you marketing and promotional communications (with your consent).

To improve the Website and the Services.

To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with the following third-party service providers:

Payment processors

Shipping companies

Marketing and advertising providers

Data analytics providers

We will only share your information with third-party service providers who need it to perform their services for us. These service providers are contractually obligated to protect your information and only use it for the purposes we have authorized.

4. Your Choices

You can choose to:

Opt out of receiving marketing and promotional communications from us.

Access and update your personal information.

Request to delete your personal information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children’s Privacy   

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.   

7. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.   

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.   

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [cs@fandhkw.com]

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